Service Offerings - Business Development Latin America
(Espaņol)
Overview
The services provided by Business Development Latin America
- SRG's partner for the Latin American market - focus on the
following markets and companies:
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Global US and Canadian based companies with presence
in Latin American countries facing the need of upgrading
the sales function in these foreign locations or when
implementing CRM and/or SFA solutions.
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Companies with overseas operations in Latin America
willing to receive an "agreed upon procedures report"
related to their sales performance abroad.
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Companies desiring to export their products or services
to the US market through a sales process outsourcing
approach.
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Service Lines
Services include A) Business Development, B) Sales
Process Outsourcing and C) Customer Relationship Management/Sales
Force Automation and are provided to support cultural changes
towards a "client-centric" organization.
A) Business Development
Business development services are organized around the
following processes and include:
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Market Assessments - market potential validation
and key target lists.
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Prospect Selection - including business case
and sales hypothesis building.
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Account Planning - how to prepare the value
proposition.
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Opportunity Management - tactics to win and
deal closing.
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Sales Tracking - control and measurements of
sales performance.
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Contact management - build critical mass of
client contact activities.
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Relationship Management - positioning activities
within client and community contacts.
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Client Expectation and Satisfaction - planning,
performance improvement and
measurements of client satisfaction.
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B) Sales Process Outsourcing
Sales Process Outsourcing solutions focus on outsourced sales
team management in a given territory, a product line, or specific
niches. We have all necessary resources in Chile and the USA
for companies exporting to those markets.
C) Customer Relationship Management/Sales Force Automation
CRM/SFA solutions include the implementation of web native
technology tools provided by our firm or proprietary client
platforms. These services are especially applicable when the
sales force is distributed in a wide territory or throughout
different market locations.
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